Assistant Manager Aquatics

Date: 12-Jan-2022

Location: Warwick, AU

Company: YMCA Brisbane

Western Sydney University Health and Fitness Centres | The Y

About the Position


This position is responsible for assisting the Centre Manager to ensure the efficient and effective management of the Centre, as well as the highest standards of customer service within the Centre and the enhancement of the profitability and occupancy of the Centre. This position will maintain excellent working relationships with the shared service functions of YMCA, to ensure that the Centre is generating all possible revenue and operating in a cost effective and efficient manner.


Duties Include but not limited to:

  • Research, develop, implement and maintain innovative and quality community recreation and aquatic programs in accordance with the YMCA Mission Statement
  • Consult with local schools, community organisations, sporting groups and the public to identify opportunities for the Centre to meet local community needs and increase participation rates
  • Management of the entire facility with a strong focus on the aquatics programs and indoor pool patronage
  • Ensure water quality is maintained within industry guidelines and reporting requirements for Council;
  • Ensure learn to swim programs are delivered as per lesson plans
  • Assist the Centre manager in the optimal allocation of staff hours and rosters, in accordance with the applicable industry award and YMCA procedures
  • Assist the Centre Manager in conducting staff performance appraisals annually and provide on-going review and feedback to all staff on performance and behaviour


What you need to be successful

  • Extensive demonstrated industry experience managing a large commercial Leisure Centre;
  • Proven track record in staff supervision;
  • Pool Plant Operator certificate or willingness to obtain this
  • Pool Lifeguard certificate;
  • Current certification for First Aid and CPR;
  • Working knowledge of workplace health and safety and risk assessment;
  • Proven ability to develop and manage customer relationships;
  • Demonstrated results orientation, sound judgement and problem solving ability;
  • Strong organisational and time management skills;
  • Ability to handle, in a professional manner, queries, complaints and any difficult situations which may arise;
  • Proven commitment to delivering and improving the customer service experience;
  • Willing and able to work flexible hours as determined by business requirements;
  • Currently possess, or be willing to obtain, a positive notice Blue Card


Staff Benefits

  • FREE 24/7 Gym Membership
  • FREE Workout Classes
  • FREE Access to pool
  • Opportunities for Growth
  • 24hr support via our Employee Assistance Program
  • Community Involvement


How do I apply?

Please send a covering letter detailing your experience and addressing the selection criteria outlined above and a resume to karen.peter@ymcabrisbane.org or Hit the “Apply Now” Button



Our Commitment

We take our responsibility for keeping children and young people safe very seriously and are proudly an Australian Childhood Foundation Safeguarding Children Accredited Organisation.

YMCA, including Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. YMCA requires that all applicants undergo satisfactory screening prior to commencement, including but not limited to:  

  • a national criminal history check;
  • an international criminal history check where applicants have worked overseas;
  • holding or obtaining a Working with Children Clearance/ equivalent in accordance with state/ territory laws;
  • rights to work in Australia.  


 Any successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People framework, which includes a thorough safeguarding children and young people induction and committing to upholding the safety and wellbeing of children and young people throughout their engagement with YMCA.

The YMCA is an equal opportunity employer and is committed to safeguarding children and young people.