Duty Manager | YMCA Victoria Point

YMCA Victoria Point is a vibrant fitness, aquatic, and recreational facility committed to promoting healthy living and community engagement. We offer a diverse range of services including 24/7 gym, fitness classes, an aquatic centre, and gymnastic programs tailored to people of all ages and abilities.

YMCA Victoria Point are recruiting committed Duty Manager (Lifeguard) on a Permanent Part-Time basis to join our team located in Victoria Point

About the role

As a Duty Manager - lifeguard with the Y, this role plays a critical part in maintaining high service standards across customer service, aquatic operations, lifeguarding, cleaning, and learn-to-swim programs. You will have an increased focus on overseeing aquatic operations, including rostering staff and approving timesheets, pool plant maintenance, WH&S, lifeguard training and development including onboarding new staff. You will be responsible for supporting the Centre Manager in the day-to-day operations of the facility.

What will my time look like?

• Provide effective communication contact for staff in the absence of the Centre Manager in pool related issues
• Supervise and support staff across fitness, aquatic, and recreational
• Prepare and manage rosters for lifeguard staff, ensuring adequate coverage
• Provide hands-on support in areas such as pool supervision, aquatic programs, customer service desk, and general operations
• Provide support, mentorship, training and guidance for all staff
• Ensure the facility is clean, safe, and compliant with YMCA and industry standards.

Am I a good match?

• Previous experience in a supervisory or leadership role, ideally in a fitness, aquatic, or recreational setting
• Experience in staff rostering and timesheet approval is highly desirable.
• Strong communication and problem-solving skills
• Ability to work independently and manage a team in a fast-paced environment.
• Flexible availability, including evenings and weekends, particularly during the pool season.
• A passion for community wellbeing and the values of the YMCA
• Current Lifeguard certification
• Current First Aid and CPR certification
• Current National Police Check and positive notice Blue Card in accordance with the Working with Children (Risk Management and Screening) Act 2000
• Achievement of YMCA’s Safeguarding Children Training Certificate and complete annual refresher training

What’s in it for you?

As a Duty Manger, this role allows you to develop key skills in team supervision, emergency response, and facility operations — all within an organisation that prioritises safety, inclusion, and wellbeing. Being part of a mission-driven team that supports individuals and families in living healthier, more connected lives is genuinely rewarding.

Here’s what on offer?

• Join a supportive, inclusive and passionate team in an organisation making a difference.
• Free gym membership which includes our fitness classes
• Employee Benefits Program
• Discounts for all Y OSHC Services and Day Care Facilities
• Discounted banking and loan rates
• Discounted private health insurance with Medibank
• Opportunity to participate in and give back to Y programs
• Counselling Employee Assistance Program

We are an inclusive workplace and welcome people from all backgrounds to apply. We all belong at the Y!

At the Y, we are committed to empowering all children and young people to feel safe and be safe. As a Child Safe organisation, all of our candidates must have or obtain a working with children check. 

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: https://ymca.org.au/about-us/safeguarding-children-young-people/safeguardingresources

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