Centre Administrator

We are recruiting for a highly organised and friendly individual to join our team as a Centre Administrator on a 12 month Fixed Term Part Time basis for 15 hours per week (across three days) at our YMCA Springfield Lakes Community Centre.

About the role

This role supports the day-to-day operations of the Community Centre through a variety of administrative, reception and customer service duties. Working under the guidance of the Centre Manager, the successful candidate will help ensure the centre runs smoothly by supporting staff, community members, program participants and hirers. The ideal candidate will be organised, approachable, and enjoy working in a community-focused environment where no two days are the same. This position is well suited to someone who enjoys building relationships, managing multiple tasks, and contributing to a welcoming and well-run community space.

Key Responsibilities

• Provide reception and administrative support including answering phone calls, responding to emails and greeting visitors to the centre
• Assist with bookings and room hire enquiries using centre systems
• Support day-to-day administrative tasks including filing, scanning, record keeping and data entry
• Assist with financial administration tasks such as receipting, processing invoices and following up payments as directed
• Conduct hirer inductions and assist with orientation processes for centre users
• Set up and rearrange rooms and equipment for programs, meetings and community activities
• Maintain accurate records including visitor registers, incident reports and administrative documentation
• Support communication with staff, volunteers, community groups and external stakeholders
• Assist with maintaining the centre’s Facebook page and internal promotional materials
• Help ensure the centre operates in line with YMCA policies, procedures and workplace health and safety requirements
• Provide general support to the Centre Manager and wider team as required

About You

• Strong communication and interpersonal skills, with the ability to engage with community members, staff and stakeholders
• Previous experience in administration, reception or customer service roles
• Excellent organisational skills and attention to detail
• Confidence using computers and Microsoft Office programs such as Word, Excel and Outlook
• Ability to manage competing tasks and work both independently and as part of a team
• A commitment to creating welcoming, inclusive and safe environments for the community
• First Aid and CPR certification, or willingness to obtain
• A current Blue Card and Police Check or willingness to obtain

About the Centre

We are a dynamic and inclusive team based at the YMCA Springfield Lakes Community Centre, focused on providing high-quality programs and services in the local community. Our mission is to create welcoming spaces where people can connect, learn and thrive through community programs, activities and partnerships. We aim to support families with young children while also providing opportunities for the wider community to engage, collaborate and grow in a safe and supportive environment.

What's in it for you?

Joining our team means you'll have the opportunity to work in a vibrant, community-focused environment where you can make a real difference in the lives of children and families. You'll be empowered to create meaningful, impactful programs that support the growth and development of young children. In addition to contributing to a dynamic and supportive work culture, you'll also have access to professional development opportunities, a creative and collaborative team, and the chance to shape programs that directly benefit the community.

This is a rewarding and fulfilling role that allows you to be part of a welcoming community hub!

Here's what on offer

• Increase take home pay with tax-free NFP salary packaging up to $15,900 living expenses and $2,650 meals and entertainment.
• Join a supportive, inclusive and passionate team in an organisation making a difference.
• Free gym membership which includes our fitness classes
• Employee Benefits Program
• Discounts for all Y OSHC Services and Day Care Facilities
• Discounted banking and loan rates
• Discounted private health insurance with Medibank
• Opportunity to participate in and give back to Y programs
• Counselling Employee Assistance Program

Apply Now!

If you are ready to make a positive impact in the lives of community members in our local area, we want to hear from you!

In your application, please include your resume and a cover letter that outlines your relevant experience and enthusiasm for this role. We would also like you to creatively incorporate the word "YMCA" into your cover letter, as we are eager to see how creative you can be.

At the Y, we are committed to empowering all children and young people to feel safe and be safe at the Y. As such, we ensure that all candidates are appropriately screened.

Applicants are advised that it is an offence for a person disqualified or suspended from holding a blue card to commence or continue in regulated, child-related employment.