Receptionist | YMCA Head Office

Y Queensland Head Office are recruiting for a front office Receptionist on a Permanent Full-Time basis to join our team located in Fortitude Valley.

As a receptionist here at Y Queensland, you will provide customer service to our internal and external customers, including general administrative support across the various services and business units of the two entities, being Y Queensland which includes the following portfolio’s, marketing, human resources, finance and accounting and IT as well as Y-Care.

What will my time look like?

• Undertake routine activities including reception (telephone and counter enquiries), arranging correspondence and general administration, maintaining records accurately
• Processing incoming and outgoing mail and e-mail for the generic team email accounts
• Printing, scanning, uploading and filing of documents
• Communicate with internal and external stakeholders provide information and advice in line with Y Queensland policies
• Assist to set up and pack down events, including ordering and preparation of food
• Answer and direct telephone calls and attend to and follow up on staff, and visitor enquires in a timely manner
• Maintain computer files and undertake systematic database backup procedures as requested
• Ensure all staff, volunteers and visitors sign in and out as they arrive and leave the site

Am I a good match?

• Experience in a similar role
• Perform a range of administrative duties with the ability to prioritize competing work tasks
• Ability to enter data accurately into systems and files
• Be able to work as part of a team
• Excellent interpersonal, customer service and communication skills
• High level of emotional resilience.
• Basic level of competence in the use of computers and application software packages including Microsoft Office Suite skills (Word, Excel, Outlook)
• Previous experience working in or knowledge of the not-for-profit.
• First Aid and CPR qualification or willingness to obtain
• Obtain a national criminal history check

What’s in it for you?

We offer a collaborative and supportive work environment where your contributions will make a significant impact. Enjoy competitive compensation, professional development opportunities, and a commitment to work-life balance.

Here’s what on offer

• Increase take home pay with tax-free NFP salary packaging up to $15,900 living expenses and $2,650 meals and entertainment.
• Join a supportive, inclusive and passionate team in an organisation making a difference.
• Free gym membership which includes our fitness classes
• Employee Benefits Program
• Discounts for all Y OSHC Services and Day Care Facilities
• Discounted banking and loan rates
• Discounted private health insurance with Medibank
• Opportunity to participate in and give back to Y programs
• Counselling Employee Assistance Program

We are an inclusive workplace and welcome people from all backgrounds to apply. We all belong at the Y!

At the Y, we are committed to empowering all children and young people to feel safe and be safe. As a Child Safe organisation, all our candidates must have or obtain a working with children check. 

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: https://ymca.org.au/about-us/safeguarding-children-young-people/safeguardingresources

Applicants are advised that it is an offence for a person disqualified or suspended from holding a blue card to commence or continue in regulated, child-related employment.