Room Attendant | Casual

Date: 18-Jul-2022

Location: Brisbane, AU

Company: YMCA Brisbane

Located in the mist of the Brisbane CBD, the George Williams Hotel is accessible to all the attractions Brisbane has on offer including Queen Street Mall and Suncorp Stadium to name a few.  The George Williams Hotel’s design accommodates 103 guests with a perfect blend of modern and minimalist décor in an urban setting for those who are visiting Brisbane for business or leisure.

We are now searching for a Room Attendant to join the team on a casual basis in a variety of shifts across the 24hour/ 7-day week roster.




This position will be responsible for maintaining the cleanliness and daily servicing of guest rooms and common areas of the George Williams Hotel. This role will assist guests while maintaining high standards of excellence and customer service and maintain the sanitation standards of the guest rooms.


Key responsibilities include:


  • Attend morning meeting and accept directions from Facility Manager or Housekeeping Team Leader
  • Maintain security procedure for access key card set
  • Undertake daily cleaning and servicing of guest rooms including making beds, cleaning bathroom area, vacuuming carpet etc
  • Replenish all guest room supplies including bathroom amenities and tea/coffee items;
  • Complete work to the required standard of cleanliness and presentation
  • Meet set time frames for completion of all work
  • Record work completed on daily worksheet in the manner directed
  • Undertake additional cleaning duties in guest rooms as directed e.g. cleaning fridge, cleaning air-conditioner filters, cleaning stained carpet etc
  • Replenish all guest supplies in room and bathroom
  • Identify and report all maintenance issues in guest rooms
  • Attend to requests from hotel guests for room servicing as priority
  • Maintain high standards of customer service when dealing with guests
  • Undertake additional cleaning duties in common areas as directed
  • Unpack linen deliveries into storeroom as required
  • Undertake in house laundry requirements when required
  • Restock housekeeping trolleys on a daily basis
  • Maintain a high standard of personal grooming and hygiene at all times


Interested? Apply Now!


To apply, please submit your covering letter and resume, detailing your experience against the selection criteria by clicking the 'Apply for this Job' button.


For further information on YMCA OSHC, please visit the YMCA website


Our Commitment


We take our responsibility for keeping children and young people safe very seriously and are proudly an Australian Childhood Foundation Safeguarding Children Accredited Organisation.


YMCA, including Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. YMCA requires that all applicants undergo satisfactory screening prior to commencement, including but not limited to:


  • a national criminal history check;
  • an international criminal history check where applicants have worked overseas;
  • holding or obtaining a Working with Children Clearance/ equivalent in accordance with state/ territory laws;
  • rights to work in Australia.


Any successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People framework, which includes a thorough safeguarding children and young people induction and committing to upholding the safety and wellbeing of children and young people throughout their engagement with YMCA.


The YMCA is an equal opportunity employer and is committed to safeguarding children and young people.


How to Apply


Please send a covering letter detailing your experience and addressing the selection criteria outlined above and a resume. Please use the 'Apply for this role' button 

Our Commitment


At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles. To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:


The YMCA is an equal opportunity employer and is committed to safeguarding children and young people